1. Eligibility for Returns
You may request a return if you receive a product that is damaged, defective, or incorrect. To be eligible for a return:
- The item must be unused and in its original packaging.
- You must contact us within 1–3 days of receiving your order.
2. Return Process
To initiate a return, please email us at [email protected] with your order number, a description of the issue, and clear photos of the item.
Once your request is reviewed and approved, we will coordinate the return process. Please ensure the item is repackaged securely.
3. Refunds
Refunds are issued only for approved returns and will be processed once the item is received and inspected. As we operate exclusively with Cash on Delivery, refunds will be arranged via direct communication and handled appropriately upon verification.
4. Non-Returnable Items
Items that show signs of use, physical damage not caused during delivery, or are returned without prior approval may not be accepted for refund.
5. Contact Us
If you have any questions about your return or need assistance, feel free to reach out to us at:
Email: [email protected]
